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Terms & Conditions

Welcome to NutriFlex AI!

These Terms and Conditions govern your access to and use of the NutriFlex AI platform, including our websites located at https://nutriflexai.com/ and https://app.nutriflex.ai, our mobile application, user dashboards, subscription plans, features, tools, content, and any related services provided by NutriFlex AI LLC (collectively, the “Services”).

NutriFlex AI platform is owned and operated by:

Company Name: NutriFlex AI LLC
Mailing Address: 822 C St. #8 Hayward, CA 94543
Contact Email: info@nutriflexai.com

NutriFlex AI is a digital wellness and lifestyle optimisation platform. It uses artificial intelligence, behavioural analytics, and user-provided data, including wearable device inputs, to generate general wellness, nutrition, fitness, recovery, and habit-related insights. The Services are provided solely for educational and informational purposes. NutriFlex AI is not a medical service, not a healthcare provider, not a medical device, and does not provide medical advice, diagnosis, or treatment.

IMPORTANT NOTICE: USERS ARE STRONGLY ADVISED TO READ THESE TERMS & CONDITIONS CAREFULLY BEFORE CREATING AN ACCOUNT, STARTING A FREE TRIAL, PURCHASING A SUBSCRIPTION, OR ACCESSING OR USING ANY PART OF THE NUTRIFLEX AI PLATFORM OR SERVICES. THESE TERMS CONTAIN IMPORTANT PROVISIONS THAT AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS, INCLUDING DISCLAIMERS (SECTION 12), A FORCE MAJEURE CLAUSE (SECTION 13), A LIMITATION OF LIABILITY THAT CAPS AND EXCLUDES CERTAIN DAMAGES (SECTION 14), INDEMNIFICATION OBLIGATIONS (SECTION 15), AND A GOVERNING LAW, JURISDICTION, AND CLASS ACTION WAIVER PROVISION THAT AFFECTS HOW AND WHERE DISPUTES MAY BE RESOLVED (SECTION 16).

Please read these Terms & Conditions carefully. These Terms create a legally binding agreement between you and NutriFlex AI LLC. If you do not agree to any part of these Terms, you must not access or use the Services.

If you have any questions about these Terms, you can contact us at info@nutriflexai.com.

1. Definitions

For the purposes of these Terms & Conditions, the following words and phrases shall have the meanings set out below. These definitions apply whether the terms are used in the singular or plural form.
  1. Account: The registered user profile created by a user to access and use the NutriFlex AI Services, including login credentials, settings, and associated data.
  2. AI Models: The artificial intelligence systems, machine learning models, algorithms, and behavioural analytics used by NutriFlex AI to analyse data and generate wellness insights, trends, predictions, and recommendations.
  3. Anonymized Data: Data that has been processed in a manner that removes personal identifiers and cannot reasonably be used to identify an individual user, either directly or indirectly, and is not reasonably reversible.
  4. Billing Cycle: The recurring period (monthly, annual, or otherwise) for which a user is charged for a Subscription.
  5. Company: NutriFlex AI LLC, a limited liability company with its mailing address at 822 C #8, Hayward, CA 94543.
  6. Content: All text, graphics, data, software, dashboards, reports, scores, recommendations, insights, visuals, and other materials made available through the Services.
 
  1. Cookie Policy: The Company’s Cookie Policy, which explains the use of cookies and similar technologies and is incorporated into these Terms by reference.
  2. Credits: Non-cash, account-level adjustments applied to a user’s Subscription or Billing Cycle as compensation for eligible technical failures, billing errors, or service issues, which have no cash value and are not refundable.
  3. Enterprise Services: NutriFlex AI services offered to organizations, employers, or institutions that provide aggregated and anonymized wellness insights at a population level, without identifying individual users.
  4. Fees: All subscription charges, usage-based charges, taxes, and other amounts payable by a user for access to or use of the Services.
  5. Free Trial: A limited-time trial period during which users may access certain subscription features without charge, after which Fees begin automatically unless the Subscription is cancelled by the
  6. Hardware: Any physical wearable devices, including rings, bands, bracelets, or other biometric accessories, sold directly by the Company through its online store.
  7. Personal Information: Information that identifies or can reasonably be linked to an individual user, such as name, email address, account details, contact information, and identifiers associated with an
  8. Platform: The NutriFlex AI digital ecosystem, including the websites https://nutriflexai.com and https://app.nutriflex.ai, the mobile application, dashboards, features, tools, and underlying
  9. Privacy Policy: The Company’s Privacy Policy, which explains how Personal Information and User Data are collected, used, shared, retained, and protected, and which is incorporated into these Terms by reference.
  10. Recommendations: Non-medical, AI-generated guidance, insights, scores, or suggestions related to nutrition, fitness, recovery, habits, lifestyle, or wellness performance.
  11. Services: All products, features, tools, subscriptions, software, Content, Hardware-related services, and support provided by the Company through the Platform.
  12. Subscription: A paid access plan that allows a user to use certain features of the Services for a defined Billing Cycle.
  13. Terms: These Terms & Conditions, together with any policies, guidelines, notices, or documents expressly incorporated by reference, including the Privacy Policy.
  14. Third-Party Services: Products, services, platforms, applications, devices, APIs, login providers, payment processors, wearable providers, or analytics tools operated by third parties and integrated with the Services at the user’s choice.
  15. User: Any individual who accesses, registers for, or uses the Services, whether through a Free Trial or a paid Subscription.
  16. User Content: Any content, feedback, messages, responses, preferences, or other materials submitted or communicated by a user through the Services, excluding system-generated analytics and Anonymized Data.
  17. User Data: All information submitted, uploaded, synced, generated, or collected through a user’s interaction with the Services, including Personal Information, Wellness Data, and usage data.
  18. Wearable Devices: Third-party or Company-provided devices, applications, or APIs that collect biometric, activity, or wellness data and are connected to the Platform at the user’s choice.
  19. Wellness Data: Non-medical data related to lifestyle, fitness, activity, sleep, recovery, habits, nutrition logs, behavioural patterns, and performance metrics, including data synced from Wearable
  20. Wellness Services: Educational and informational tools designed to support general wellness, lifestyle improvement, and performance optimisation, and not intended for medical diagnosis, treatment, or clinical decision-making.

2. Acceptance Of These Terms & Conditions

By creating an account, starting a free trial, purchasing a subscription, using or accessing any part of the Services, you hereby represent that:

  1. You have read, understood, and agreed to be bound by these Terms and any future updates and additions to these Terms, as published from time to time at the website.
  2. You are of sound mind, at least 18 years in age or of legal age (whichever is greater), and otherwise competent to form a binding contract with us.
  3. If you are using the Services on behalf of an organization, business, or other entity, you represent that you have the authority to bind that entity to these Terms.
  4. You acknowledge and accept that the Services provide general wellness, lifestyle, nutrition, and performance-related insights only, and are not medical, clinical, or healthcare You further represent that you will not rely on the Services, AI Models, or Recommendations for medical diagnosis, treatment, emergency care, or clinical decision-making.
  5. You confirm that you do not fall within categories of users for whom the Services are not suitable, including individuals with complex or chronic health conditions, individuals with a history of eating disorders, pregnant or breastfeeding individuals, growing adolescents, elderly individuals requiring medical oversight, or any person who has been advised by a healthcare professional to avoid changes to diet, fitness, or lifestyle without medical supervision.
  6. You have read, understood, and consented to our Privacy Policy and Cookie

3. Description Of Services

NutriFlex AI provides a digital wellness and lifestyle optimisation platform designed to help users better understand their daily habits, activity patterns, recovery trends, and general wellness performance. The Services use artificial intelligence, behavioural analytics, and user-provided data to generate personalized, non-medical insights related to nutrition, fitness, sleep, recovery, and lifestyle routines.

The Platform allows users to connect compatible wearable devices and third-party applications, enter lifestyle and wellness information, and view insights through interactive dashboards. These dashboards may display activity summaries, sleep trends, recovery metrics, wellness scores, habit patterns, and AI-generated predictions based on the data available to the system at a given time.

The Services include AI-powered Recommendations that adapt over time based on user inputs, behaviour, and synced data. These Recommendations are designed to support general wellness, education, and performance optimisation. They are not instructions, prescriptions, or guarantees of outcomes. Users must apply their own judgment when reviewing and acting on any insight provided by the Platform.

NutriFlex AI offers access to the Services through subscription-based plans, which may include different features, levels of personalisation, and analytics capabilities. Certain features may be limited, modified, or unavailable depending on the selected Subscription tier, device compatibility, or geographic location.

While NutriFlex AI aims to provide a consistent and reliable experience, the availability and accuracy of the Services depend on data quality, user inputs, third-party integrations, and technical factors beyond the Company’s control.

The Services are provided solely for general wellness, educational, and lifestyle improvement purposes. NutriFlex AI does not provide medical advice, diagnosis, treatment, or emergency services, and the Platform must not be used as a substitute for professional healthcare judgment.

4. Account Registration

  1. Account Creation: To access certain features of the Services, you must create an Account using accurate, current, and complete information and keep such information updated.
  2. Account Use and Credentials: Your Account is for individual use You must keep your login credentials confidential and are responsible for all activity under your Account, whether authorized or not. You must use secure devices and take reasonable steps to prevent unauthorized access.
  3. Third-Party Login: If you register or log in using third-party services such as Google or Facebook, you authorize the Company to receive basic account information in accordance with the Privacy Policy. The Company does not control and is not responsible for third-party authentication
  4. Security and Breach Notification: You must notify the Company immediately if you suspect unauthorized access, loss of credentials, or any security breach involving your Account. Failure to notify promptly may result in continued misuse for which you remain responsible.
  5. Platform Safeguards: The Company implements reasonable security measures to protect Accounts and User Data but does not guarantee that unauthorized access will never occur.
  6. Suspension or Termination: The Company may suspend, restrict, or terminate your access to the Services or your Account, in whole or in part, at any time and in its reasonable discretion, if it believes that:
  7. your Account has been compromised or misused;
  8. your use of the Services violates these Terms or applicable law;
  9. your actions pose a security, operational, legal, or reputational risk to the Platform, the Company, or other users;
  10. your use of the Services interferes with, disrupts, or degrades the Platform or related systems; or
  11. suspension or termination is required to comply with legal obligations or regulatory

You may close your Account at any time through your account settings or by contacting support. Suspension or termination does not entitle you to a refund except as expressly stated in these Terms.

5. Allowed Uses Of The Website

  1. Personal Wellness Use Only: You may use the Services solely for your personal, non-commercial wellness, lifestyle, and performance optimisation purposes, in accordance with these Terms.
  2. General Wellness and Education: You may use the Platform to view insights, track habits, review trends, and receive general wellness, nutrition, fitness, and lifestyle information intended for educational and informational purposes only.
  3. Lawful Use: You must use the Services only in compliance with all applicable laws, regulations, and rules in your jurisdiction.
  4. Responsible Application: You may apply the Recommendations and insights provided by the Platform at your own discretion and risk. You must use your own judgment and must not rely on the Services as a substitute for professional medical advice or clinical decision-making.
  5. Account Integrity: You may access the Services only through your own Account and must not allow any other person to use the Services through your Account.
  6. Platform Respect: You may use the Services in a manner that does not interfere with, disrupt, damage, or degrade the Platform, its security, or its functionality.
  7. Feature Access: You may access only those features, tools, and Subscription tiers that you have valid authorization to use based on your Account and Subscription status.

6. Things You Must Not Do On The Website

You must not use the Services in any manner that is unlawful, harmful, misleading, or inconsistent with these Terms. In particular, you MUST not:

  1. Medical or Clinical Use: Use the Services as a substitute for professional medical advice, diagnosis, treatment, emergency care, or clinical decision-making, or use the Services if you fall within categories of users for whom the Platform is not suitable, as described in these Terms.
  2. Misrepresentation or Data Manipulation: Provide false, misleading, or incomplete information, manipulate inputs, falsify wearable data, or intentionally distort User Data in a manner that affects insights, Recommendations, or system outputs.
  3. Unauthorized Access: Share your Account credentials, allow third parties to access the Services through your Account, attempt to access another user’s Account, or access the Services through automated or unauthorized means.
  4. System Interference: Interfere with, disrupt, damage, or attempt to gain unauthorized access to the Platform, servers, networks, AI Models, algorithms, or security systems.
  5. Reverse Engineering and AI Misuse: Copy, modify, reverse engineer, decompile, disassemble, extract, benchmark, or use the Services, AI Models, or outputs to train, test, or develop competing products, services, or artificial intelligence systems.
  6. Commercial Exploitation: Use the Services for resale, sublicensing, data extraction, competitive analysis, commercial research, or any purpose other than personal, non-commercial use.
  7. Data Scraping and Derivative Use: Scrape, harvest, collect, transform, repurpose, or create derivative datasets, models, or analytics from the Services, Content, or outputs without the Company’s prior written consent.
  8. Trial Abuse and Circumvention: Create multiple Accounts, misuse Free Trials, bypass subscription limits, or circumvent usage restrictions, safeguards, or payment systems.
  9. Harmful or Reputational Conduct: Use the Services in a manner that is abusive, harassing, defamatory, misleading, or that harms the reputation, integrity, or trust associated with the Company or the Platform.
  10. Regulated or High-Risk Decision-Making: Use the Services in regulated contexts, including medical, insurance, employment, legal, or clinical research decisions, or where incorrect outputs could reasonably cause harm.
  11. Unlawful Activities: Use the Services for any illegal, fraudulent, deceptive, or unethical purpose, or in violation of applicable laws or regulations.
  12. Reliance or Guaranteed Outcomes: Rely on the Services as guaranteeing results or outcomes, or attempt to hold the Company responsible for decisions, actions, or consequences arising from your use of the Services.

7. Intellectual Property

  1. Ownership of the Platform and Services: All rights, title, and interest in and to the Platform, the Services, the AI Models, software, algorithms, systems, dashboards, designs, text, graphics, logos, trademarks, workflows, features, functionality, and all related intellectual property, including all updates, enhancements, improvements, modifications, derivative works, outputs, insights, scores, recommendations, and learnings generated by or through the Services, are and shall remain the exclusive property of the Company or its licensors, worldwide and in all formats and Nothing in these Terms transfers or assigns any ownership rights to you.
  2. Limited License to Users: Subject to your compliance with these Terms and payment of applicable Fees, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your personal, non-commercial wellness This license does not permit copying, modifying, distributing, selling, sublicensing, or exploiting any part of the Services or Content.
  3. User Content and Feedback: You retain ownership of your User Content. By submitting User Content or feedback through the Services, you grant the Company a worldwide, royalty-free, perpetual, irrevocable license to use, host, store, reproduce, analyze, modify, adapt, and process such content solely for operating, improving, securing, and developing the Services, including training and improving AI Models, in anonymized and aggregated form.
  4. Anonymized Data and Learnings: The Company exclusively owns all Anonymized Data, aggregated insights, statistical analyses, trends, learnings, and improvements generated from the use of the Services. Such data does not identify you personally and may be used by the Company for service improvement, research, analytics, and commercial purposes.
  5. Restrictions and Enforcement: You must not copy, reverse engineer, extract, scrape, or create derivative works from the Services, AI Models, or Content, or use them to develop or train competing products or Any unauthorized use of the Company’s intellectual property may result in immediate suspension or termination of your Account and may subject you to legal action.
  6. Feedback and Ideas: If you choose to send us feedback, suggestions, or ideas to the Company, you understand that these are voluntary and are not confidential. Company may use any feedback or ideas you share to improve the website Services, and we do not owe you payment or credit for

8. Subscription Fees, Billing, And Plan Changes

  1. Subscription Requirement: Access to certain features of the Services requires an active paid Subscription. You must select a Subscription plan and Billing Cycle before accessing paid
  2. Fees and Pricing: Subscription Fees displayed at checkout are final and binding at the time of purchase. Fees are charged in advance for the selected Billing Cycle and are exclusive of applicable taxes, duties, or governmental charges, which you must pay where required by law.
  3. Free Trial: The Company may offer a 7-day Free Trial for eligible Unless you cancel before the Free Trial ends, your Subscription will automatically convert to a paid plan and the applicable Fees will be charged to your selected payment method.
  4. Auto-Renewal: Subscriptions renew automatically at the end of each Billing Cycle unless cancelled before the renewal You authorize the Company to charge your payment method for recurring Fees in accordance with your selected plan.
  5. Renewal Notifications: You will receive a renewal notification before auto-billing to inform you of the upcoming charge and provide an opportunity to cancel if you do not wish to continue.
  6. Payment Authorization: By purchasing a Subscription, you authorize the Company and its payment processors to charge, store, and process your payment details securely for recurring billing and related transactions.
  7. Upgrades and Downgrades: You may upgrade or downgrade your Subscription during a Billing Cycle. Upgrades may take effect immediately and may result in an adjusted charge. Downgrades generally take effect at the start of the next Billing Cycle unless otherwise stated.
  8. Proration and Adjustments: Charges and credits resulting from plan changes are calculated on a prorated basis where applicable and reflected in your Account. Credits are non-cash, non- transferable, have no monetary value outside the Services, and are the sole remedy for billing adjustments unless expressly stated otherwise.
  9. Failed Payments and Non-Payment: If a payment attempt fails, the Company may retry the charge, suspend access to paid features, restrict functionality, downgrade your Account, or terminate your Subscription after reasonable attempts to collect payment.
  10. Promotions and Discounts: Promotional pricing, discounts, free trials, or offers are provided at the Company’s discretion and may be modified, limited, or withdrawn at any time without notice. Promotional offers may not be combined unless expressly stated.
  11. Billing Disputes: You must notify the Company of any billing dispute or error within thirty (30) days of the charge appearing on your statement. Failure to raise a dispute within this period may result in loss of eligibility for review or adjustment.
  12. Chargebacks: Initiating an unauthorized or unjustified chargeback may be treated as a violation of these Terms and may result in suspension or termination of your Account.
  13. Price Changes: The Company may change Subscription Fees or plan features from time to time. Any pricing changes will apply to future Billing Cycles and will be communicated to you in
  14. No Refund for Non-Use: Failure to use the Services, inactivity, or dissatisfaction with outcomes does not relieve you of the obligation to pay applicable Fees.
  15. Enterprise Subscription Plans: Enterprise or custom subscription plans may be governed by separate written agreements, which shall control in the event of any conflict with these Terms.

9. Refunds, Credits, And Cancellations

  1. No Refund on Subscription Renewals: Subscription Fees are charged in advance and are non- refundable once a Billing Cycle begins, except where a refund is required under applicable law. If you cancel your Subscription, access to paid features will continue until the end of the current Billing Cycle, and no refund will be issued for unused time, partial periods, inactivity, or account No cooling-off period applies once access to the Services has begun, except where required by law.
  2. Free Trial Cancellation: If you cancel during the Free Trial period, no Fees will be Once the Free Trial converts to a paid Subscription, standard billing and no-refund rules apply.
  3. Credits for Service Issues: The Company may, at its discretion, issue Credits for verified technical failures, major data issues, or billing errors, provided the issue is reported within five (5) days of occurrence. Credits are non-cash, non-transferable, have no monetary value outside the Services, expire twelve (12) months from issuance, and are the primary and sole remedy for such issues unless a refund is required by law. The Company may deny Credit requests that are repetitive, abusive, or unsupported.
  4. Hardware Refunds: Wearable devices purchased directly from the Company’s online store are eligible for a full refund within thirty (30) days of purchase, provided the Hardware is returned in full working condition and without The condition of returned Hardware will be determined by the Company upon inspection. No partial refunds are provided. Approved refunds will be issued to the original payment method only.
  5. Cancellation by User: You may cancel your Subscription at any time through your Account settings or within the Cancellation prevents future billing but takes effect at the end of the current Billing Cycle and does not result in a refund for the active Billing Cycle.
  6. Account Termination and Refunds: Suspension or termination of your Account due to a violation of these Terms does not entitle you to a refund, Credit, or compensation, except where required by applicable law.
  7. Billing Errors: If a billing error occurs due to a system issue or Company fault, the Company will correct the error and may issue a refund or Credit, as appropriate, in accordance with applicable Refunds, if issued, will be processed to the original payment method.
  8. Service Interruptions: Temporary service interruptions, scheduled maintenance, partial outages, or minor technical issues do not qualify for refunds or Credits.
  9. Exclusive Refund Process: Refunds and Credits are handled only through the Company in accordance with these Terms. Initiating chargebacks or payment disputes instead of using the Company’s support process may result in suspension or termination of your Account.

10. Privacy

Your use of NutriFlex AI is also governed by our Privacy Policy and Cookie Policy. These documents explain what information we collect, how we use it, how long we keep it, and the choices you have.

11. Third-Party Services, Links, And Platforms

The Services may integrate with or provide access to third-party services, platforms, wearable devices, sensors, hardware, APIs, applications, websites, or tools, including authentication providers, analytics services, payment processors, and wearable device vendors. These third-party services are operated independently and are subject to their own terms, policies, and privacy practices, which you are responsible for reviewing. The accuracy, availability, and reliability of data received from Wearable Devices and third- party integrations depend entirely on those third parties, and the Company does not warrant or guarantee their performance, accuracy, or continuity. The Company is not responsible for hardware malfunctions, device limitations, firmware or software updates, SDK or API changes, syncing errors, transmission delays, incomplete data, or interruptions caused by third-party services, all of which may affect insights or outputs generated by the Services. The Company does not control, endorse, or assume responsibility for any third- party service, content, security practices, or data handling, and your use of any third-party service or integration is at your own risk. The Company shall not be liable for any loss, damage, or issues arising from your interaction with, reliance on, or inability to use third-party services or devices.

12. Disclaimer

  1. GENERAL WELLNESS PURPOSE ONLY: THE SERVICES ARE PROVIDED SOLELY FOR GENERAL WELLNESS, LIFESTYLE IMPROVEMENT, EDUCATION, AND PERFORMANCE OPTIMISATION PURPOSES. NUTRIFLEX AI DOES NOT PROVIDE MEDICAL, CLINICAL, THERAPEUTIC, OR HEALTHCARE SERVICES OF ANY KIND, AND THE SERVICES ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, PREVENT, MONITOR, OR MANAGE ANY DISEASE, MEDICAL CONDITION, INJURY, OR MENTAL HEALTH CONDITION.
  2. NOT A MEDICAL DEVICE OR REGULATED SERVICE: THE SERVICES ARE NOT MEDICAL DEVICES, ARE NOT REGULATED MEDICAL PRODUCTS, AND ARE NOT INTENDED TO FUNCTION AS CLINICAL MONITORING TOOLS, DIAGNOSTIC SYSTEMS, OR TREATMENT PLATFORMS UNDER ANY HEALTH OR MEDICAL
  3. NO MEDICAL, NUTRITION, OR PROFESSIONAL ADVICE: ALL INSIGHTS, SCORES, TRENDS, PREDICTIONS, NUTRITION SUGGESTIONS, FITNESS GUIDANCE, RECOVERY METRICS, AND RECOMMENDATIONS PROVIDED THROUGH THE SERVICES ARE INFORMATIONAL ONLY AND DO NOT CONSTITUTE MEDICAL ADVICE, DIETARY THERAPY, MEDICAL NUTRITION THERAPY, FITNESS PRESCRIPTIONS, MENTAL HEALTH ADVICE, OR PROFESSIONAL GUIDANCE. YOU MUST CONSULT QUALIFIED PROFESSIONALS BEFORE MAKING HEALTH, NUTRITION, FITNESS, OR LIFESTYLE
  4. NO HEALTHCARE OR THERAPEUTIC RELATIONSHIP: YOUR USE OF THE SERVICES DOES NOT CREATE A DOCTOR-PATIENT, THERAPIST-CLIENT, DIETITIAN- CLIENT, COACH-CLIENT, OR ANY OTHER PROFESSIONAL OR FIDUCIARY RELATIONSHIP BETWEEN YOU AND THE COMPANY.
  5. AI AND PREDICTIVE LIMITATIONS: THE SERVICES USE ARTIFICIAL INTELLIGENCE, ALGORITHMS, AND DATA MODELS THAT ARE PROBABILISTIC, ADAPTIVE, AND EXPERIMENTAL IN NATURE. AI-GENERATED OUTPUTS MAY BE INCOMPLETE, INACCURATE, OUTDATED, BIASED, OR INCORRECT AND MUST NOT BE RELIED UPON AS FACTUAL, DEFINITIVE, OR GUARANTEED PREDICTIONS.
  6. WEARABLE AND BIOMETRIC DATA LIMITATIONS: DATA COLLECTED FROM WEARABLE DEVICES AND THIRD-PARTY INTEGRATIONS REPRESENTS ESTIMATES AND GENERAL INDICATORS ONLY AND IS NOT CLINICAL-GRADE, DIAGNOSTIC, OR MEDICALLY ACCURATE. ERRORS, DELAYS, DEVICE LIMITATIONS, SYNCING FAILURES, SOFTWARE BUGS, OR INCORRECT INPUTS MAY MATERIALLY AFFECT
  7. NUTRITION AND EATING DISORDER EXCLUSION: THE SERVICES DO NOT PROVIDE THERAPEUTIC DIETS, EATING DISORDER SUPPORT, MEDICAL NUTRITION THERAPY, OR DISEASE-SPECIFIC DIETARY GUIDANCE. INDIVIDUALS WITH A HISTORY OF EATING DISORDERS OR THOSE REQUIRING CLINICAL NUTRITION SUPERVISION MUST NOT USE THE SERVICES.
  8. NO MENTAL HEALTH ASSESSMENT: THE SERVICES DO NOT ASSESS, DIAGNOSE, MONITOR, OR TREAT MENTAL HEALTH CONDITIONS. STRESS SCORES, RECOVERY INDICATORS, HABIT INSIGHTS, OR BEHAVIOURAL PATTERNS ARE GENERAL WELLNESS INDICATORS ONLY AND MUST NOT BE INTERPRETED AS MENTAL HEALTH EVALUATIONS.
  9. NO GUARANTEED RESULTS: THE COMPANY MAKES NO GUARANTEES REGARDING OUTCOMES, IMPROVEMENTS, PERFORMANCE GAINS, HEALTH BENEFITS, OR RESULTS. INDIVIDUAL OUTCOMES VARY BASED ON PERSONAL CIRCUMSTANCES, DATA QUALITY, CONSISTENCY OF USE, PHYSICAL ACTIVITY, GENETICS, AND EXTERNAL FACTORS BEYOND THE COMPANY’S CONTROL.
  10. ASSUMPTION OF RISK: YOU ACKNOWLEDGE THAT APPLYING ANY INSIGHT, SUGGESTION, OR RECOMMENDATION INVOLVES INHERENT RISKS, INCLUDING RISKS ASSOCIATED WITH PHYSICAL ACTIVITY, EXERCISE, LIFESTYLE CHANGES, OR CHANGES TO NUTRITION OR YOU VOLUNTARILY ASSUME ALL RISKS ASSOCIATED WITH YOUR USE OF THE SERVICES AND ANY ACTIONS TAKEN BASED ON THE INFORMATION PROVIDED.
  11. EXCLUDED AND HIGH-RISK USERS: THE SERVICES ARE NOT SUITABLE FOR INDIVIDUALS WITH COMPLEX OR CHRONIC HEALTH CONDITIONS, PREGNANT OR BREASTFEEDING INDIVIDUALS, GROWING ADOLESCENTS, ELDERLY INDIVIDUALS REQUIRING MEDICAL SUPERVISION, INDIVIDUALS WITH EATING DISORDERS, OR ANY PERSON ADVISED BY A HEALTHCARE PROFESSIONAL TO AVOID CHANGES TO DIET, FITNESS, OR LIFESTYLE WITHOUT MEDICAL OVERSIGHT.
  12. NO EMERGENCY OR CRISIS USE: THE SERVICES ARE NOT INTENDED FOR EMERGENCY, URGENT, OR CRISIS SITUATIONS, INCLUDING MEDICAL OR MENTAL HEALTH EMERGENCIES. YOU MUST SEEK IMMEDIATE PROFESSIONAL OR EMERGENCY ASSISTANCE WHEN REQUIRED.
  13. THIRD-PARTY DEPENDENCIES: THE COMPANY DOES NOT CONTROL AND IS NOT RESPONSIBLE FOR THIRD-PARTY SERVICES, DEVICES, PLATFORMS, DATA SOURCES, OR INTEGRATIONS, AND DISCLAIMS LIABILITY ARISING FROM THEIR AVAILABILITY, ACCURACY, SECURITY, OR PERFORMANCE.
  14. DATA LOSS AND AVAILABILITY: THE COMPANY IS NOT RESPONSIBLE FOR ANY LOSS, CORRUPTION, UNAVAILABILITY, OR DELETION OF USER DATA RESULTING FROM TECHNICAL FAILURES, SYSTEM OUTAGES, MAINTENANCE, THIRD-PARTY SERVICE DISRUPTIONS, OR OTHER EVENTS BEYOND THE COMPANY’S REASONABLE CONTROL.
  15. NO REGULATED DECISION-MAKING USE: THE SERVICES MUST NOT BE USED FOR REGULATED, HIGH-RISK, OR CONSEQUENTIAL DECISIONS, INCLUDING MEDICAL, INSURANCE, EMPLOYMENT, LEGAL, COMPLIANCE, OR CLINICAL RESEARCH
  16. AS-IS AVAILABILITY: THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND REGARDING ACCURACY, COMPLETENESS, AVAILABILITY, OR UNINTERRUPTED OPERATION, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
  17. USER RESPONSIBILITY: YOU ARE SOLELY RESPONSIBLE FOR HOW YOU INTERPRET, APPLY, AND ACT UPON ANY INFORMATION PROVIDED THROUGH THE SERVICES, AND THE COMPANY DISCLAIMS RESPONSIBILITY FOR DECISIONS OR OUTCOMES RESULTING FROM SUCH USE.

13. Force Majeure

THE COMPANY SHALL NOT BE LIABLE FOR ANY FAILURE OR DELAY IN PERFORMING THE SERVICES TO THE EXTENT SUCH FAILURE OR DELAY IS CAUSED BY EVENTS BEYOND ITS REASONABLE CONTROL, DESPITE REASONABLE MITIGATION EFFORTS, THAT MATERIALLY PREVENT OR DISRUPT THE OPERATION OF THE PLATFORM, INCLUDING CLOUD INFRASTRUCTURE OUTAGES, HOSTING OR DATA-CENTER FAILURES, INTERNET OR TELECOMMUNICATIONS DISRUPTIONS, CYBERATTACKS OR SECURITY INCIDENTS, FAILURES OF THIRD-PARTY SERVICE PROVIDERS OR WEARABLE INTEGRATIONS, GOVERNMENT ORDERS OR REGULATORY RESTRICTIONS AFFECTING DIGITAL SERVICES, WIDESPREAD POWER OUTAGES, OR NATURAL EVENTS IMPACTING DATA CENTERS OR NETWORK AVAILABILITY. DURING SUCH EVENTS, THE COMPANY MAY SUSPEND, LIMIT, OR MODIFY THE SERVICES, IN WHOLE OR IN PART, FOR THE DURATION OF THE EVENT AND WILL RESUME PERFORMANCE AS SOON AS REASONABLY PRACTICABLE ONCE THE EVENT IS RESOLVED. FORCE MAJEURE EVENTS DO NOT EXCUSE A USER’S PAYMENT OBLIGATIONS, UNLESS THE COMPANY OR APPLICABLE LAW SPECIFIES OTHERWISE.

14. Limitation Of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND WITHOUT LIMITING THE SCOPE OF THE DISCLAIMER SET OUT ABOVE, THE COMPANY, ITS AFFILIATES, FOUNDERS, OFFICERS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF GOODWILL, PERSONAL INJURY, HEALTH-RELATED OUTCOMES, OR OTHER LOSSES ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR INABILITY TO USE, THE SERVICES, THE PLATFORM, AI-GENERATED OUTPUTS, RECOMMENDATIONS, CONTENT, WEARABLE DEVICE INTEGRATIONS, OR THIRD-PARTY SERVICES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE COMPANY’S TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES SHALL, TO THE EXTENT PERMITTED BY LAW, BE LIMITED TO THE TOTAL FEES ACTUALLY PAID BY YOU TO THE COMPANY FOR THE SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR FRAUD, WILFUL MISCONDUCT, OR ANY OTHER NON-WAIVABLE STATUTORY RIGHTS.

15. Indemnification

By using NutriFlex AI, you agree to indemnify, defend, and hold harmless NutriFlex AI LLC, and its affiliates, founders, officers, employees, contractors, licensors, and service providers, from and against any and all claims, demands, losses, damages, liabilities, penalties, costs, and expenses, including reasonable legal and attorneys’ fees, arising out of or relating to your actions or use of the Services, except to the extent caused by the Company’s fraud or wilful misconduct. This includes, without limitation: (a) your misuse of the Platform, Services, AI-generated outputs, Recommendations, dashboards, or Content; (b) your reliance on the Services in a manner inconsistent with these Terms or the Disclaimer, including use for medical, clinical, regulated, or high-risk decision-making; (c) your connection to, use of, or reliance on Wearable Devices or third-party services and the data obtained from them; (d) your violation of these Terms, the Privacy Policy, or any applicable law or regulation; (e) any content, data, or information you submit, upload, sync, or transmit through the Platform, including claims that such content infringes or misappropriates the rights of a third party; and (f) any claim, investigation, or enforcement action brought by a third party or regulatory authority, to the extent permitted by law, arising from your actions, decisions, or application of insights or Recommendations provided by the Services. The Company may, at its option, assume exclusive control of the defense of any such claim at your expense, and you agree to cooperate fully in such defense. This indemnification obligation applies to claims brought by you or by any third party and shall survive suspension, termination, or cessation of your use of the Services.

16. Governing Law, Jurisdiction, And Class Action Waiver

  1. Applicable Law: These Terms and any dispute or claim arising out of or relating to the Services, the Platform, or your use of NutriFlex AI shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict-of-law principles.
  2. Jurisdiction and Venue: Any legal action or proceeding arising out of or relating to these Terms or the Services must be brought exclusively in the state or federal courts located within the State of California, and you knowingly and irrevocably consent to the personal jurisdiction and venue of such courts.
  3. Initial Resolution Efforts: Before initiating any formal legal action, you agree to first contact the Company and make a good-faith effort to resolve the dispute informally. You may contact us at info@nutriflexai.com, and both parties agree to allow a reasonable period for informal resolution before proceeding further.
  4. Class Action Waiver: To the maximum extent permitted by applicable law, you agree that any claim or dispute must be brought by you on an individual basis You waive any right to bring or participate in any class action, collective action, group action, private attorney general action, or other representative proceeding against the Company.

17. Notices

Any notices or communications that the Company provides to you may be delivered electronically through the Platform, by email to the address associated with your Account, or through other contact information you have provided. You agree that electronic notices satisfy any legal requirement that such communications be in writing. You are responsible for keeping your contact information current and for regularly checking the Platform and your email for notices, updates, or changes to these Terms or related policies.

If you need to contact the Company for any reason, including questions about these Terms or concerns regarding the Services, you may do so by email at info@nutriflexai.com. Written notices to the Company may also be sent by mail to: NutriFlex AI LLC, 822 C St. #8, Hayward, CA 94543.

18. Miscellaneous Provisions

  1. English Language: These Terms & Conditions are written in English and all communications, notices, and transactions with NutriFlex AI must be in English. If we provide a translation of these Terms or any other materials, it is for convenience only, and the English version will control if there is any difference in meaning or interpretation.
  2. Binding: These Terms & Conditions will be binding upon, and will benefit, both you and NutriFlex AI, as well as each of our respective successors, permitted assigns, legal representatives, and heirs (where applicable).
  3. No Third Party: These Terms apply only between you and NutriFlex AI No other person or company has any rights under these Terms, and no one else is allowed to enforce them or rely on them in any way.
  4. Independent Legal Advice: By using the website, you confirm that you have had the chance to read these Terms carefully and that you understand them. You also confirm that you had the opportunity to seek independent legal advice before agreeing to these Terms, but you chose to accept them whether or not you decided to consult a lawyer.
  5. Headings: The section headings used in these Terms & Conditions are included for convenience and reference only. They do not have any legal or interpretive effect and must not be used to influence the meaning, interpretation, or construction of any clause or provision within these
  6. Contra Proferentem: These Terms are written in clear language so they are easy to If any part of these Terms is ever unclear or open to more than one meaning, the interpretation will not automatically be held against the person / party who wrote them. Both sides are treated fairly, and the Terms will be interpreted in a reasonable and balanced way.
  7. Reservation of Right: The Company reserves the right, in its reasonable discretion, to update, enhance, modify, suspend, or discontinue any part of the Services from time to time, including features, AI Models, dashboards, content, or Where such changes materially affect paid features, the Company will make reasonable efforts to provide notice through the Platform or by email. The Company shall not be liable for any modification, suspension, or discontinuation of the Services, except as expressly stated in these Terms.
  8. Breach: If you breach, or the Company reasonably believes that you have breached, these Terms, or any applicable law, the Company may take appropriate action without prior notice, including suspending or terminating your Account, restricting access to the Services, removing or disabling

    content, limiting features, or pursuing any other remedy available under these Terms or applicable law.

  9. Severability: If any part of these Terms is found to be invalid or cannot be enforced, that part will be removed or adjusted as needed, and the rest of the Terms will continue to apply without
  10. Waiver: If we do not immediately enforce any right or provision under these Terms, this does not mean we have waived that right. A waiver will only be valid if it is made in writing and signed by an authorised representative of NutriFlex AI. Any failure by us to exercise or enforce any part of these Terms on one occasion does not prevent us from enforcing it later.
  11. Survival: Any sections of these Terms that are intended to continue after termination, including, but not limited to, ownership rights, disclaimers, limitations of liability, indemnification, and dispute resolution, will survive and remain in effect even after your use of the website ends or your account is closed.
  12. Assignment: You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written We may freely assign or transfer our rights and obligations under this agreement to another party, including in the event of a business sale, merger, or reorganisation, without notice or your prior approval.
  13. Entire Agreement: These Terms, together with the Privacy Policy and any other policies expressly incorporated by reference, constitute the entire agreement between you and NutriFlex AI LLC regarding your access to and use of the Services and supersede all prior or contemporaneous agreements, communications, representations, or understandings, whether written or oral, relating to the subject matter hereof. You acknowledge that you have not relied on any statement, promise, or representation not expressly set out in these Terms when agreeing to use the Services.
  14. Updates to these Terms: The Company may update or modify these Terms from time to time to reflect changes to the Services, the Platform, business practices, or applicable laws. Any updated version of the Terms will be posted on the Platform, and the updated Terms will be effective as of the date they are posted unless stated otherwise. Your continued access to or use of the Services after the updated Terms are made available constitutes your acceptance of the revised Terms. You are responsible for reviewing the Terms periodically to remain informed of any changes.

19. Grievance Officer/Designated Representative

In the event you have any grievance regarding anything related to these Terms, or with any content or service of NutriFlex AI, in that case you may freely write your concerns to the Grievance Officer/Designated Representative at info@nutriflexai.com.

20. Feedback

We welcome your questions or comments regarding the Terms. You can write to us via email: info@nutriflexai.com.
Last updated on December 15, 2025.

NutriFlex AI – Terms & Conditions

Last Updated: November 2025

Welcome to NutriFlex AI (“NutriFlex AI,” “we,” “our,” “us”). These Terms & Conditions (“Terms”) govern your access to and use of the NutriFlex AI platform, website, mobile applications, wearable integrations, content, and services (collectively, the “Services”). By accessing or using the Services, you agree to these Terms.

If you do not agree, do not use the Services.

1. Purpose of the Services

NutriFlex AI provides non-diagnostic, informational wellness insights powered by AI, biometric data, behavioral intelligence, and nutrition science.

NutriFlex AI does not provide medical advice, diagnoses, treatment, or any medical device functionality.

You acknowledge and agree that the Services are for general wellness, education, and lifestyle optimization only.

2. Eligibility

You may use NutriFlex AI only if you:

  • Are 18 years or older (or the age of legal majority in your jurisdiction)
  • Provide accurate registration information
  • Accept these Terms and our Privacy Policy

If accessing on behalf of an organization, you confirm you have legal authority to bind that entity.

3. Not Medical Advice

NutriFlex AI is not a medical service.

Nothing provided by the Services should be interpreted as:

  • Medical or clinical advice
  • Diagnosis or treatment recommendatios
  • Professional healthcare directives
  • Emergency guidance

Always consult a licensed healthcare provider for medical concerns.

If you experience a medical emergency, call 911 or your local emergency number immediately.

4. User Responsibilities

You agree to:

  • Use the platform lawfully
  • Not attempt to reverse-engineer, extract, or modify the AI models
  • Maintain the confidentiality of your login credentials
  • Provide accurate information when using the Services
  • Not misuse wearables, data inputs, or system integrations

You are responsible for any activity under your account.

5. Wearable Devices & Third-Party Integrations

NutriFlex AI may integrate with third-party wearables, sensors, APIs, and hardware.

By using these integrations, you acknowledge that:

  • Device data accuracy is dependent on third parties
  • NutriFlex AI is not responsible for hardware malfunctions or data errors
  • Sync issues, delays, or incomplete data may affect insights
  • Firmware, SDK, or API changes by vendors may impact performance

We do not warrant the performance or accuracy of third-party devices.

6. Subscription Plans & Billing

NutriFlex AI offers paid subscription tiers including but not limited to:

  • Starter
  • Pro
  • Adaptive+
  • Enterprise

By subscribing, you agree to:

  • Pay all applicable fees
  • Allow recurring billing unless you cancel
  • No refunds are offered for partial billing periods
  • Prices may change with notice

Enterprise clients may require custom agreements in addition to these Terms.

7. Intellectual Property

All content, algorithms, branding, models, analytics, and platform features are the exclusive property of NutriFlex AI LLC.

You may not:

  • Copy
  • Distribute
  • Resell
  • Modify
  • Use for competitive benchmarking
  • Train external AI models using NutriFlex AI data or content

All rights are reserved.

8. User Content & Data

By using NutriFlex AI, you consent to:

  • Collection of biometric, behavioral, and usage data
  • Processing to generate insights, recommendations, and analytics
  • Storage and anonymization as described in the Privacy Policy

You retain rights to your personal data.

By submitting data, you grant NutriFlex AI permission to process it for service functionality.

NutriFlex AI does not sell personal data.

9. Data Security

We use industry-standard security practices to protect user data, but we cannot guarantee absolute security.

You acknowledge that:

  • No online system is 100% secure
  • You use the Services at your own risk
  • NutriFlex is not liable for breaches beyond our reasonable control

10. Prohibited Activities

You may not:

  • Use the platform for illegal purposes
  • Upload harmful code
  • Attempt unauthorized access
  • Conduct scraping, mining, or bulk extraction
  • Misrepresent health data
  • Use the platform to generate medical diagnoses

Violation may result in account suspension or termination.

11. Limitation of Liability

To the fullest extent permitted by law, NutriFlex AI is not liable for:

  • Adverse health outcomes related to using or misinterpreting the platform
  • Losses due to inaccurate or incomplete data
  • Wearable device failures
  • Service outages or downtime
  • Indirect, incidental, or consequential damages

Your use of the platform is at your own risk.

12. Disclaimers

NutriFlex AI makes no guarantees regarding:

  • Data accuracy
  • Prediction precision
  • Continuous uptime
  • Specific user outcomes
  • Fitness or nutrition results

Insights are estimates, not certainties.

13. Account Termination

NutriFlex may suspend or terminate accounts that:

  • Violate these Terms
  • Engage in fraudulent or harmful behavior
  • Misuse data or platform features

You may cancel at any time through your account settings.

14. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles.

15. Updates to These Terms

We may update these Terms periodically.

Your continued use constitutes acceptance of the revised Terms.

16. Contact Information

For questions about these Terms or your account, contact:

NutriFlex AI LLC

Email: info@nutriflexai.com

Website: www.nutriflexai.com

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