Privacy Policy for NutriFlex AI
This Privacy Policy explains how NutriFlex AI LLC collects, uses, protects, and handles your personal information when you access or use our digital wellness platform, including our website, web application, and mobile application. NutriFlex AI is designed to help users better understand their wellness, fitness, nutrition, and lifestyle patterns through AI-powered insights and behavioural analytics. We are committed to being transparent about how your data is handled and to respecting your privacy.
This Privacy Policy applies to NutriFlex AI’s websites, web application, and mobile application, including https://nutriflexai.com/ and https://app.nutriflex.ai, and any related services or features operated by NutriFlex AI LLC.
COMPANY DETAILS:
Company Name: NutriFlex AI LLC
Mailing Address: 822 C St. #8 Hayward, CA 94543
Contact Email: info@nutriflexai.com
NutriFlex AI is a general wellness and performance optimisation platform. It is not a medical service, not a healthcare provider, and not a medical device. The information, insights, scores, and recommendations generated by the platform are provided for educational and lifestyle purposes only.
By creating an account, connecting wearable devices, or otherwise using NutriFlex AI, you understand and agree that certain personal, wellness, and biometric data will be collected and processed in order to deliver the core features of the platform. This Privacy Policy applies to all users of NutriFlex AI, including users on free trials, paid subscription plans, and enterprise or organisational access, across our websites, applications, and related services.
This Privacy Policy describes what information we collect, why we collect it, how we use it, how long we retain it, and the choices and rights you have in relation to your data. We encourage you to read this policy carefully so you can make informed decisions about using NutriFlex AI and managing your privacy preferences.
If you ever have questions about how your information is handled, you can contact us at info@nutriflexai.com.
1. Information We Collect
- Information We Collect: NutriFlex AI collects information that you choose to provide, information generated through your use of the platform, and information received from connected devices or third-party integrations in order to operate the platform, deliver personalised wellness insights, and improve our We collect this information only for general wellness, lifestyle, and performance optimisation purposes and not for medical diagnosis or treatment.
- Personal Information You Provide: When you create an account or use NutriFlex AI, you may provide personal information such as your name, email address, login credentials, profile details, age range, gender, wellness goals, preferences, and account settings, which are used to manage your account and personalise your experience.
- Biometric and Wellness Data You Choose to Sync: If you connect wearable devices or manually enter data, NutriFlex AI collects wellness-related and biometric information such as heart rate, heart rate variability, sleep duration and quality, activity levels, workouts, calorie estimates, stress indicators, weight, nutrition logs, habits, and routine tracking, and this data is used only to generate general wellness insights, trends, and performance analysis, not for medical diagnosis, treatment, or clinical decision-making.
- Automatically Collected Information: When you access or use the platform, NutriFlex AI automatically collects technical and usage data such as device type, operating system, browser type, IP address, app interactions, feature usage, timestamps, cookies, crash reports, and performance analytics to maintain security, functionality, and service reliability.
- Information from Wearables and Third-Party Integrations: If you choose to connect third-party services such as wearable devices, fitness platforms, or health APIs, NutriFlex AI receives data made available through those integrations, including biometric readings, activity summaries, sensor data, timestamps, and device metadata, strictly based on the permissions you grant through those services.
- Enterprise and Organisational Data: For users accessing NutriFlex AI through an organisation, employer, or wellness program, we may collect limited account and usage information necessary to deliver the service, and any data shared with such organisations is provided only in aggregated and anonymized form without identifying individual users.
2. AI Models, Analytics, and Derived Insights:
NutriFlex AI uses artificial intelligence, behavioural analytics, and data modelling techniques to analyse the information you provide and the data you choose to sync from connected devices in order to generate wellness insights, performance trends, habit patterns, recovery metrics, and personalised recommendations. These outputs are derived insights created by our systems and are intended solely for general wellness, education, and lifestyle optimisation purposes.
The insights, scores, predictions, and recommendations generated by NutriFlex AI are not medical opinions and must not be interpreted as diagnosis, treatment, or clinical guidance. The platform does not replace healthcare professionals, and users must apply their own judgment when acting on any insights provided.
NutriFlex AI uses aggregated and anonymized data to improve its AI models, analytics capabilities, and platform features. This process helps us enhance accuracy, develop new functionality, and improve user experience without identifying individual users. Personal identifiers are removed before data is used for model training or research purposes.
Users have control over how their data is used for AI improvement. Where applicable, you may opt out of having your anonymized data used to improve our models or develop new features through your account settings. Opting out does not affect your ability to use the core features of the platform.
All AI-generated insights, scoring methodologies, algorithms, and analytical models used by NutriFlex AI are proprietary to NutriFlex AI LLC. While we aim to provide meaningful and useful guidance, we do not guarantee the accuracy, completeness, or outcomes of any AI-generated insights.
3. Wearables And Third-Party Integrations
NutriFlex AI allows you to connect compatible wearable devices and third-party platforms, such as fitness trackers, health applications, and device APIs, to sync wellness and activity data into your account. These integrations are optional and are enabled only when you choose to connect them.
When you connect a wearable or third-party service, NutriFlex AI receives data made available through that integration based on the permissions you grant. This may include biometric readings, activity summaries, sleep data, timestamps, and limited device-related information. NutriFlex AI does not control the data collection practices of third-party platforms, and their use of your information is governed by their own privacy policies and terms.
NutriFlex AI uses data received from wearables and third-party integrations solely to provide general wellness insights, performance trends, and personalised recommendations within the platform. We do not modify, override, or interfere with how third-party devices function, and we do not guarantee the accuracy, availability, or continuity of data provided by external services.
You may disconnect a wearable or third-party integration at any time through your account settings. Once disconnected, NutriFlex AI will stop receiving new data from that service, although previously collected data may remain associated with your account in accordance with our data retention and anonymization practices.
4. Legal Basis For Which We Use Your Information
- Your Consent: We use your information when you have given clear consent, such as when you choose to create an account, connect wearable devices, enable third-party integrations, receive promotional communications, or allow the use of anonymized data for AI model improvement. You may withdraw your consent at any time through your account settings or by contacting us, subject to certain processing that is required to operate the platform.
- Performance of a Contract: We process your information as necessary to provide the services you request, including creating and managing your account, delivering personalised wellness insights, operating subscriptions or free trials, providing customer support, and enabling platform features in accordance with our Terms and Conditions.
- Compliance with Legal Obligations: We process certain information where required to comply with applicable laws, regulations, lawful requests, court orders, or government authority requirements, including record-keeping, taxation, fraud prevention, and data protection obligations.
- Legitimate Interests: We process information where it is reasonably necessary for our legitimate business interests, such as improving platform functionality, enhancing security, preventing misuse or fraud, analysing usage trends, developing new features, and protecting the rights, safety, and integrity of NutriFlex AI and its users, provided these interests do not override your rights and freedoms.
- Vital Interests and Safety: In limited circumstances, we may process information where necessary to protect your vital interests or the vital interests of others, such as addressing security threats, preventing harm, or responding to emergency situations, while respecting the non-medical nature of the platform.
5. How We Use Your Information
NutriFlex AI uses your information to operate, maintain, and improve the platform, deliver personalised wellness insights, and support your overall experience. We use your data only for the following purposes:
- Providing and Operating the Platform: We use your information to create and manage your account, deliver AI-powered wellness insights, generate personalised recommendations, track activity and progress, display dashboards and trends, manage subscriptions or free trials, and enable core platform features.
- Personalisation and Adaptive Insights: We use biometric, behavioural, and usage data to tailor recommendations, optimise routines, identify patterns, calculate wellness scores, and provide adaptive suggestions that reflect your habits, goals, and engagement with the platform.
- Improving Our Services and Technology: We use information, including aggregated and anonymized data, to train and improve AI models, enhance analytics, develop new features, fix bugs, improve performance, and refine user experience without identifying individual users.
- Communications and Support: We use your information to respond to support requests, provide service- related communications, send important updates, notify you about account activity, billing or renewal notices, and deliver customer support.
- Security, Safety, and Fraud Prevention: We use information to protect accounts, monitor for suspicious or unauthorized activity, prevent misuse or fraud, enforce platform rules, and maintain the security and integrity of our systems.
- Legal and Compliance Purposes: We use information where necessary to comply with applicable laws, regulations, legal processes, or lawful requests, and to protect the rights, safety, and interests of NutriFlex AI, our users, and the public.
- Billing, Transactions, and Account Administration: We use your information to administer subscriptions, process upgrades or downgrades, handle billing events, issue credits where applicable, investigate billing errors, and manage account status in coordination with our payment service providers.
- Feedback, Surveys, and Product Research: We use information you choose to share through feedback, surveys, reviews, or feature suggestions to understand user needs, improve platform design, and enhance functionality, without identifying individual users in public or external materials.
- Aggregated Analytics and Internal Reporting: We use aggregated and anonymized information to generate internal analytics, performance reports, usage trends, and operational insights that help us understand how the platform is used and how it can be improved.
6. Data Retention
NutriFlex AI retains your information only for as long as necessary to provide the services, maintain platform functionality, comply with legal obligations, and protect the security and integrity of the platform.
Your personal information is retained while your account remains active. Upon account deletion, you may anonymize your personal information through a single action under your control. This anonymization applies to user-controlled personal data and removes identifiers so the data can no longer be linked to you as an individual. Anonymized data is not personal information and may be retained indefinitely for aggregated analytics, research, AI model improvement, and platform development purposes. Anonymized data cannot be used to identify you and is not subject to deletion requests.
If your subscription ends or you stop using the service, we may retain limited information for a reasonable period where necessary to address billing matters, resolve disputes, prevent fraud, comply with legal or regulatory requirements, or enforce our rights. Such retention is limited to what is necessary for those purposes.
Where deletion of personal information is required by law or applicable data protection rights, we must delete the information unless retention is legally required for compliance, security, or legitimate business purposes, in which case the data is securely retained or anonymized as appropriate.
7. Information Sharing
- We do not sell your personal information: We do not sell, trade, or rent your personal data to
- Service Providers and Vendors: We share information with trusted third-party service providers who support our operations, such as cloud hosting providers, analytics services, customer support tools, payment processors, and infrastructure These providers must use the information only to perform services on our behalf and must protect it in accordance with applicable confidentiality and security requirements.
- Wearable and Integration Partners: When you connect wearable devices or third-party platforms, we share and receive information with those partners as required to enable the integration. Data shared through integrations is limited to what is necessary for functionality and is governed by the permissions you grant and the third party’s own privacy practices.
- Aggregated and Anonymized Information: We may share aggregated or anonymized data that does not identify you with partners, researchers, or organisations for analytics, benchmarking, wellness insights, platform improvement, and research purposes. This information cannot be used to identify individual users.
- Enterprise and Organisational Clients: For users accessing NutriFlex AI through an employer, organisation, or wellness program, we may share aggregated and anonymized usage insights with that We do not share identifiable personal or biometric data with organisations without your explicit permission.
- Legal and Safety Disclosures: We may disclose information if required to do so by law, regulation, court order, or lawful government request, or where we believe disclosure is necessary to protect the rights, safety, or security of NutriFlex AI, our users, or others.
- Business Transfers: If NutriFlex AI is involved in a merger, acquisition, financing, reorganisation, or sale of assets, information may be disclosed as part of that transaction. Any information transferred will remain subject to this Privacy Policy or a policy providing equivalent protection.
8. Data Storage And Security
NutriFlex AI stores user information on secure cloud infrastructure operated by trusted service providers, including AWS Cloud. We must implement and maintain reasonable administrative, technical, and organisational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Our security measures include encryption of data in transit and at rest, role-based access controls, monitoring and logging systems, secure development practices, and internal policies governing access to personal data. Access to personal information is limited to authorised personnel and service providers who require such access to perform their duties.
User information may be stored or processed in locations outside your state or country of residence where our service providers operate. In such cases, NutriFlex AI must take reasonable steps to ensure appropriate data protection safeguards are in place in accordance with this Privacy Policy and applicable law.
While we take data security seriously, no system can guarantee absolute security. Users must take reasonable steps to protect their account credentials and devices. This responsibility does not reduce NutriFlex AI’s obligation to maintain appropriate security measures.
In the event of a data breach involving personal information, NutriFlex AI must investigate the incident and take appropriate remedial actions. Where required by applicable law, we must notify affected users and relevant authorities within legally mandated timeframes.
9. Links To Other Websites
NutriFlex AI may contain links to third-party websites, applications, or services that are not operated or controlled by us. We are not responsible for the privacy practices, content, or security of any third-party sites, and this Privacy Policy applies only to information collected through NutriFlex AI. We encourage you to review the privacy policies of any third-party websites or services you access through external links.
10. Rights Of Users From California
This section supplements the information contained in this Privacy Policy and applies only to individuals who reside in the State of California to the extent that the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), is legally applicable to NutriFlex AI based on statutory thresholds and other requirements.
Where the CCPA/CPRA applies to NutriFlex AI, California residents are entitled to certain additional rights regarding their personal information, as described in this section. Where the CCPA/CPRA does not apply, NutriFlex AI does not voluntarily extend these statutory rights; however, we will continue to handle personal information in accordance with this Privacy Policy and generally accepted privacy and data protection practices.
“Shine the Light” and “Eraser” Laws: Residents of the State of California may request a list of all third parties to which we have disclosed certain information during the preceding year for those third parties’ direct marketing purposes.
California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA): The CCPA, as amended by the CPRA, provides California residents and/or their authorized agents with specific rights regarding the collection and processing of their personal information.
In compliance with the California Consumer Privacy Act (CCPA), we are required to disclose the categories of personal information we collect from users. The following outlines the categories of information we collect, along with examples and purposes for which the information is used.
Categories of Personal Information We Collect
The following categories describe the types of personal information NutriFlex AI may collect, along with examples and the general purposes for which the information is used, in accordance with California privacy law requirements.
- Identifiers: This includes information such as your name, email address, account username, unique user ID, IP address, and online identifiers, which are used to create and manage accounts, authenticate users, communicate with you, and secure the platform.
- Personal Information Categories Listed in California Customer Records Law: This may include contact details and account-related information provided during registration or subscription, which are used for account administration, customer support, billing coordination, and service delivery.
- Protected Classification Characteristics: NutriFlex AI may collect limited demographic information such as age range or gender if you choose to provide it, solely for personalisation of wellness insights and user experience, and not for profiling, advertising discrimination, or medical purposes.
- Commercial Information: This includes records of subscriptions, plan tiers, free trials, billing status, upgrade or downgrade history, and transaction references, which are used to manage subscriptions, process payments through third-party processors, and handle billing-related inquiries.
- Internet or Other Electronic Network Activity Information: This includes information about how you interact with the platform, such as app usage patterns, feature engagement, log data, timestamps, cookies, and similar activity information, which is used to operate the platform, improve performance, enhance security, and understand usage trends.
- Geolocation Data: This may include general location information derived from IP addresses, such as city, state, or country, which is used for security purposes, regulatory compliance, and service availability, and not for precise location tracking.
- Biometric Information: If you connect wearable devices or manually input data, NutriFlex AI may collect biometric and wellness-related data such as heart rate, sleep metrics, activity levels, and related physiological signals, which are used only to generate general wellness insights and not for medical diagnosis or
- Sensory Information: NutriFlex AI does not intentionally collect audio, visual, or voice recordings, except where you choose to submit such information voluntarily through support interactions or feedback channels.
- Professional or Employment-Related Information: NutriFlex AI does not collect professional or employment-related information unless you are accessing the platform through an organisation or enterprise wellness program, and even then, such data is limited to what is necessary to provide the service.
- Inferences Drawn from Personal Information: NutriFlex AI generates inferences such as wellness scores, behavioural patterns, habit insights, performance trends, and predictive analytics based on the data you provide, which are used to personalise the platform experience and improve our services.
Your Right to Know: California residents have the right to request that we disclose the following information to you about our collection and use of your personal information over the past twelve (12) months. We may ask you to provide certain information to identify yourself so that we may compare it with our records in order to verify your request. Upon verification, we will disclose to you:
- The categories of personal information we have collected about
- The categories of sources for the personal information we have collected about
- The specific pieces of personal information we have collected about
- Our business or commercial purpose for collecting or “selling” your personal information as defined by the
- The categories of third parties to whom we have sold or shared your personal information, if any, and the categories of personal information that we have shared with each third-party recipient.
Your Right to Opt-Out of “Sale” or “Sharing” of Personal Information: California residents have the right to opt- out of the “sale” or “sharing” of their personal information as defined by the CCPA by contacting us at info@nutriflexai.com.
Please note that we do not knowingly “sell” the personal information of any individuals. If and where we are “sharing” your personal information with third parties for the purposes of cross-context behavioral advertising or profiling, you may opt-out of such sharing at any time by submitting a request at info@nutriflexai.com.
Your Right to Limit Use of Sensitive Personal Information: California residents may have the right to request that businesses limit the use of any sensitive personal information to those uses which are necessary to perform the Services or for other specifically-enumerated business purposes under the CCPA, as amended by the CPRA. Please note that we do not use sensitive personal information other than as necessary to perform the Services or as specifically permitted under the CCPA.
Your Right to Delete: California residents have the right to request deletion of their personal information, subject to exceptions under the CCPA, as amended by the CPRA. We may verify your identity before processing a request. Where deletion is required by law, we will delete the information and instruct our service providers to do the same. Where deletion is not required or permitted, the information may be anonymized in accordance with this Privacy Policy. Requests may be denied where retention or anonymization is permitted under applicable law.
Your Right to Correct: Under the CCPA, as amended by the CPRA, California residents have the right to request that we correct any inaccurate personal information we maintain about you, taking into account the nature of the personal information and the purposes for which we are processing such personal information. We will use commercially reasonable efforts to correct such inaccurate personal information about you.
Non-Discrimination: You will not receive any discriminatory treatment by us for the exercise of your privacy rights conferred by the CCPA.
To exercise any of your rights, please contact us at info@nutriflexai.com.
Authorized Agent: California residents may designate an authorized agent to submit CCPA/CPRA requests on their behalf. If you use an authorized agent, we may require proof of your authorization and may still ask you to verify your own identity before we act on the request.
Response Time and Verification: We will acknowledge receipt of your request within ten (10) business days and respond to verified requests within forty-five (45) days of receiving them. If additional time is required, we will notify you and explain the reason for the delay, which will not exceed an additional forty-five (45) days. We may need to verify your identity before fulfilling your request by asking for limited information to match against our records. If you submit a request through an authorized agent, we may require proof of your authorization.
11. Notice For Users From Nevada
Under Nevada law (NRS Chapter 603A), certain Nevada residents have the right to opt out of the sale of their “personally identifiable information” for monetary consideration to a person who then licenses or sells such information to additional persons.
“Personally identifiable information” includes details such as your first and last name, address, email address, phone number, Social Security number, or any identifier that allows a specific person to be contacted physically or online.
NutriFlex AI does not sell your personal information to anyone. However, if you are a Nevada resident and wish to exercise your statutory right to opt out of any future potential sale of your personal information, you may submit a request to info@nutriflexai.com.
12. Rights Of Users From Canada
This section supplements the information contained in this Privacy Policy and applies only to individuals who reside in Canada to the extent that the Personal Information Protection and Electronic Documents Act (PIPEDA) applies to NutriFlex AI in connection with its commercial activities involving personal information.
Where PIPEDA applies to NutriFlex AI, Canadian residents are entitled to certain rights regarding their personal information, as described in this section. Where PIPEDA does not apply, NutriFlex AI does not voluntarily extend statutory rights beyond those required by applicable law; however, we will continue to handle personal information in accordance with this Privacy Policy and generally accepted privacy and data protection practices.
Personal Information Covered by PIPEDA: Under PIPEDA, “personal information” means information about an identifiable individual. This includes information such as identifiers, account details, wellness and biometric data, usage information, device data, and inferences derived from such information, as described throughout this Privacy Policy.
Consent Under PIPEDA: NutriFlex AI collects, uses, and discloses personal information with your knowledge and consent, except where consent is not required or is otherwise permitted under applicable law. By creating an account, using the platform, connecting wearable devices, or enabling third-party integrations, you consent to the collection, use, and disclosure of your personal information for the purposes described in this Privacy Policy. You may withdraw your consent at any time by adjusting your account settings or contacting us; however, withdrawing consent may limit or prevent your ability to access certain features or services.
Cross-Border Processing: Personal information collected from Canadian users may be stored or processed outside Canada, including in the United States, where our service providers and infrastructure are located. In such cases, the information may be subject to the laws of those jurisdictions. NutriFlex AI must take reasonable steps to ensure that appropriate safeguards are in place in accordance with this Privacy Policy.
Your Right of Access: Canadian residents have the right to request access to the personal information NutriFlex AI holds about them and to receive information about how that data has been used and to whom it has been disclosed. Access requests must be submitted in writing and may require identity verification. We will respond within a reasonable timeframe as required by applicable law.
Your Right to Correction: Canadian residents have the right to request correction of personal information that is inaccurate, incomplete, or outdated. Where appropriate, we will correct the information or note the correction in our records in accordance with applicable law.
Limits on Access and Correction: In certain circumstances permitted by law, NutriFlex AI may limit or refuse access to personal information or correction requests, including where the information is protected by legal privilege, contains confidential commercial information, relates to security or fraud prevention, or where disclosure would reveal personal information about another individual. Where access is refused, we will provide reasons where required by law.
Use of Anonymized Information: Where personal information is anonymized so that it can no longer be associated with an identifiable individual, it is no longer considered personal information under PIPEDA. Anonymized data may be retained and used for analytics, research, AI model improvement, and platform development purposes, as described in this Privacy Policy.
ACCOUNTABILITY AND COMPLAINTS: NutriFlex AI is responsible for personal information under its control and has implemented policies and practices designed to ensure compliance with PIPEDA. If you have questions, concerns, or complaints regarding our handling of personal information, or if you wish to exercise your rights under Canadian privacy law, you may contact us at info@nutriflexai.com. If you are not satisfied with our response, you may also have the right to file a complaint with the Office of the Privacy Commissioner of Canada.
13. Rights Under Other Privacy Laws
Depending on your country, state, or region of residence, and only to the extent required by applicable law, you may have certain rights in relation to your personal information. These rights are not universal and apply only where NutriFlex AI is legally obligated to provide them under relevant data protection laws.
Where applicable, such rights may include the right to request access to personal information we hold about you, the right to request correction of inaccurate or incomplete information, and the right to withdraw consent for certain data processing activities. In limited circumstances and where required by law, you may also have the right to request deletion or restriction of processing of your personal information.
Any rights related to deletion, restriction, or portability of data apply only where mandated by applicable law and are subject to lawful exceptions, including where information must be retained for legal, security, compliance, or legitimate business purposes, or where information has been anonymized in accordance with this Privacy Policy. Anonymized data is not personal information and is not subject to deletion or access requests.
Where you have provided personal information based on your consent, you may withdraw that consent at any time. Please note that withdrawing consent may limit or prevent access to certain features or services of NutriFlex AI.
To exercise any rights that may be available to you under applicable law, please contact us at info@nutriflexai.com. We reserve the right to verify your identity before responding to a request and to deny requests where the requested right does not apply under applicable law.
14. Responding To Legal Requests
We may access, preserve, or disclose your personal information if we are required to do so by law, regulation, legal process, or governmental request, or if we believe in good faith that such action is necessary to comply with applicable legal obligations, enforce our Terms and Conditions, protect our rights and property, investigate fraud or security concerns, or ensure the safety of our users and the public. Any disclosure will be limited to what is legally required, and we will make reasonable efforts to notify you where permitted by law before releasing your information.
15. Children Privacy
NutriFlex AI is intended for use by individuals who are 18 years of age or older. We do not knowingly collect, use, or solicit personal information from children under the age of 18. If you are under 18, you must not create an account or use the platform.
If we become aware that personal information has been collected from a child under 18 without appropriate consent, we must take reasonable steps to remove or anonymize such information as soon as practicable. Parents or legal guardians who believe that a child has provided personal information to NutriFlex AI may contact us at info@nutriflexai.com so that we can review and address the matter appropriately.
16. Opting Out
You have the right to opt out of certain uses of your information while continuing to use NutriFlex AI, subject to feature availability and legal requirements. You may manage many of your preferences directly through your account settings, including opting out of promotional emails, push notifications, and the use of anonymized data for AI model improvement and feature development, where such options are made available.
You may also withdraw your consent for specific data processing activities by contacting us at info@nutriflexai.com. Please note that opting out of certain uses of information, including data sharing required for core platform functionality or connected wearable integrations, may limit or prevent your ability to access some features or services. Service- related and essential communications, such as security notices, account updates, and legal notifications, must still be sent where required to operate the platform or comply with applicable law.
17. Governing Law And Dispute Resolution
This Privacy Policy is governed by and must be interpreted in accordance with the governing law and dispute resolution provisions set out in the Terms and Conditions. Any disputes, claims, or controversies arising out of or relating to this Privacy Policy, including the collection, use, or handling of personal information, must be resolved in the manner specified in the Terms and Conditions, which are incorporated into this Privacy Policy by reference.
18. Questions About This Privacy Policy
In the event you have any grievance regarding anything related to this Privacy Policy, or with any content or service of NutriFlex AI, in that case you may freely write your concerns through your registered email to Grievance Officer/Designated Representative at info@nutriflexai.com.
19. Updates To This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or the way we handle your personal information. When we make changes, we will revise the “Last updated” date at the bottom of the Policy and, if the changes are significant, we may notify you by email or through a notice on our website. We encourage you to review this Privacy Policy periodically so you stay informed about how we protect your information and your rights. Your continued use of the website after any changes to this Policy will constitute your acceptance of those changes.
20. Welcoming Of Suggestions
We welcome your comments regarding this Privacy Policy. Please write to us at info@nutriflexai.com.
Last updated on December 15, 2025
Privacy Policy for NutriFlex AI
Effective Date: April 2024
Last Updated: September 2025
At NutriFlex AI, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, share, and safeguard your information when you visit our website (https://app.nutriflex.ai) or use our services.
1. Information We Collect
We collect the following types of information:
A. Information You Provide
• Personal Details: Name, email address, phone number, age, gender, and other profile information.
• Health & Wellness Data: Nutrition preferences, fitness goals, physiological metrics (e.g., heart rate, weight, sleep data), and survey responses you submit.
• Account Information: Login credentials, user preferences, and settings.
B. Information Automatically Collected
• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, features used, time spent on our website, and access times.
• Cookies and Tracking Technologies: We use cookies and similar technologies for analytics, functionality, and personalized experiences.
2. How We Use Your Information
NutriFlex AI uses your data for the following purposes:
• To provide and personalize our wellness recommendations and AI-generated insights.
• To communicate with you regarding your account, updates, and promotional offers.
• To improve our services, develop new features, and enhance the user experience.
• To ensure security, detect fraud, and comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data in the following limited circumstances:
• Service Providers: With third-party vendors who help us operate our platform (e.g., cloud hosting, analytics).
• Legal Obligations: If required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or asset sale.
4. Your Privacy Rights
Depending on your location, you may have the right to:
• Access, correct, or delete your data.
• Object to or restrict the processing of your data.
• Withdraw consent at any time (where applicable).
• File a complaint with a data protection authority.
To exercise your rights, please get in touch with us at info@nutriflexai.com
5. Data Security
6. Data Retention
7. Children’s Privacy
8. International Data Transfers
9. Third-Party Links
10. Changes to This Policy
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
NutriFlex AI
Email: info@nutriflexai.com
Website: https://app.nutriflex.ai/login
Investors: info@nutriflexai.com keyword Invest
Location: 700 El Camino Real, Suite 120 #1435, Menlo Park, CA 94025
